RenewExpress™ Help (Ayuda RenewExpress™)
Completed your registration, but haven’t received your renewal and it has been longer than 7-10 business days? Please call the Miami-Dade County Tax Collector's office at (305) 375- 4977.
Completed your registration, but used the wrong address? Please visit the Miami-Dade County Tax Collector's website for instructions on requesting a replacement.
Questions about making your payment, confirming a payment, or why your payment was returned? For these and any feedback about this website, please contact Grant Street Group’s software support team at email@example.com or call us at 1-866-419-2488.
Grant Street Group provides technical support for RenewExpress, the official online vehicle registration renewal service for many tax collectors in the state of Florida.
Help Topics & Questions
Searching for Registrations & Renewing
- Searching for Registrations
- Multiple Registrations
- 1 or 2 year Renewals
- Registered in a Different County?
My Renewal Information
- How to Change Address
- The Details on my Renewal are Incorrect
- I've Already Renewed but the Website Still Shows My Renewal as Due
- Why Can't I Renew Online?
Checkout and Payment
What Happens After Renewing Online
Tags Not Received - Renewal errors
Searching for Registrations
You can search by either:
- PIN - You can find the PIN number on the registration renewal notice.
- License plate AND registrant's birth date - (If there are two registrants on the renewal notice, you can use either birth date).
Do not enter all three fields, or any other combination of the data.
If you can't find your registration, and you have double checked that you entered everything correctly, it may not currently be renewable through RenewExpress and you should try the DHSMV's website.
You can renew more than one registration at a time. You can search and add another registration each time after you add one to your cart.
After you have finished adding renewals to your cart click Continue to checkout and pay.
1 or 2 year Renewals
Some vehicles can be renewed for either one or two years. You can change the number of years to renew using the Years drop-down list.
Registered in a Different County?
This site can only be used for vehicles registered in this county. If your vehicle is registered in a different Florida county, please click here to find that county's site.
How to Change Address
You cannot do that here. To change your registration or mailing address go to the DHSMV's website.
If you completed your online renewal but used the wrong address you can find information on how to apply for a replacement on the Miami-Dade Tax Collector's website or by visiting a neighborhood tag agency.
The Details on my Renewal are Incorrect
If you need to make any changes to the information on your renewal you have to contact the DHSMV. Please note, however, that the information we show on the website is from data that the DHSMV initially sends us three months before the expiration date. The data for each renewal will only be updated twice more, with information from the subsequent two monthly files we receive, so any recent changes may not be reflected on the site.
I've Already Renewed but the Website Still Shows My Renewal as Due
The information we show on the website is from data that the DHSMV initially sends us three months before the expiration date. The data for each renewal will only be updated twice more, with information from the subsequent two monthly files we receive, so any recent changes may not be reflected on the site. If you completed and paid for your renewal by some other method and already received it, you do not need to do anything else. If you attempt to renew it again, it will be rejected by the DHSMV the next business day, you will receive an email notification, and your card will be refunded.
Why Can't I Renew Online?
The DHSMV sends the data that we use on the website and that the County uses to send your renewal notice. In some cases the DHSMV may have marked your registrations as not renewable online. There are several reasons that they mark it as not renewable online but one of the most common is when proof of insurance is required. If your registration is not renewable online you will have to go to the Miami-Dade County Tax Collector's office or a neighborhood tag agency to complete your renewal. Grant Street Group does not have any more information than what is displayed on the website when you search for your renewal. Your search results display all of the eligibility details Grant Street Group is provided for your renewal.
You can only pay online using credit or debit cards (MasterCard, Visa, Discover, and American Express).
Credit cards will initially be validated with a $1 authorization and then processed on the following business day.
The Bank Card User Fee is $3.50 for each renewal paid by credit or debit card. These fees will be displayed before you check out, when you will have the option to continue or cancel the transaction. The Miami-Dade County Tax Collector does not receive any part of the Bank Card User Fee.
Problems Checking Out?
You may not have filled out all of the required fields correctly, or there may be a problem with your browser. Scroll to the top of the page to look for an error message. If you do not see one you can try using a different browser or reloading the page.
Can I Cancel My Payment or Cancel the Renewal?
Your transaction CANNOT be cancelled after you have checked out. Please verify all of your information, including the vehicle(s) being renewed, before checking out.
When & How will I get my Renewal?
Registration renewals will be sent to the DHSMV for processing the next business day. All successful registration renewals will be sent by first-class mail within 7-10 business days. If you do not receive your tag(s) within that time frame, you can call the Miami-Dade County Tax Collector's office at (305) 375- 4977.
Renewal not Received or Address was Wrong
You should first check your email to make sure that you received an email from us confirming that your registration was successful or letting you know why it was rejected. If you didn't receive an email it is possible that you didn't do the renewal online properly and you should email firstname.lastname@example.org to confirm that your renewal was completed. Include the county your vehicle/vessel is registered in, the license plate or PIN, and the date you attempted to do the renewal.
All successful registration renewals will be sent by first-class mail within 7-10 business days. If you do not receive your renewal(s) within that time frame, you can call the Miami-Dade County Tax Collector's office at (305) 375- 4977. If you completed your online renewal but used the wrong address you can find information on how to apply for a replacement on the Miami-Dade County Tax Collector's website.
Rejected Renewal Requests
At the end of each day we batch up the renewal requests completed online that day (the next business day following a weekend) and send them to the DHMSV for processing. The DHSMV will either accept or reject the renewal request, at which point your payment method will be charged the full amount of the renewal. You will receive a confirmation email when your payment has been processed. If your renewal is rejected, you will receive an email notice and your payment method will not be charged or will be refunded for the amount of the renewal that was rejected. The refund may take a few days to show up on your statement.